Expect a deposit to hold the dates, a balance before you travel, and a cancellation rule that gets stricter as the date approaches. The exact days and percentages have to be on your quote. Kilita's group-tour deposit guide explains the usual shape. Your own invoice is the one that applies. Do not pay a deposit to a quote that says the terms will follow later.
How Kilita plans it
If you cancel because a lodge or a group departure failed to confirm, that is different from changing your mind. Ask which case you are in. Travel insurance is what covers your side of a cancellation. Read it before you pay. A deposit is not a tip and it is not refundable just because you ask, unless the written rule says it is.
What to do next
- Get the percentages and the dates in writing.
- Read the deposit guide, then read your invoice.
- Insurance covers your change of plan.
- Do not pay a quote with no terms.
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